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I feel frustrated when the capitalist system fails to deliver products or services customers want -- I remember once going into a department store's shoe section and asking for a pair of galoshes, only to have the salesman, a hearty type, say, "Man, I wish I had a dollar for every guy that's been in here asking for galoshes. I'd be a rich man. We don't carry them."

What's wrong with this picture? If everyone was in there asking for galoshes, why didn't the store carry them?

So it's a pleasure to see the market deliver what we all so obviously want, a quiet hotel room. Apparently it's finally dawned on some hotel chains that guests don't like it when they can hear people watching TV in the next room or getting off the elevator or using the ice machine. They're actually thinking about noise as they build the walls, the doors, the electrical outlets.

Now I just need my refrigerator redone the same way.